8.1. Personal data collected for the purposes listed above is processed within the following legal framework:
8.1.1. establishing and verifying the identity of the Client; 8.1.2. concluding agreements with the Client in order to proceed with fulfilling his requests; 8.1.3. executing financial transfers in compliance with legislation;
8.1.4. following the “Know Your Client” provisions;
8.1.5. conducting systematic monitoring;
8.1.6. carrying out risk assessment;
8.1.7. ensuring the accuracy of data provided by the Client;
8.1.8. preventing possible money laundering, terrorist financing, and fraud; timely detecting, profoundly investigating and informing of such activity, acting in accordance with financial sanctions imposed on the Client;
8.1.9. Effective performing of risk and organization management.
8.2. The processing of the following data is a priority in accordance with above listed provisions: name, surname, personal identification number, address, date of birth, identity document information, photo, direct video transmission recording, citizenship, email address, phone number, payment account number, IP address, current activity, current public function, and any other data required by the Law on Prevention of Money Laundering and Terrorist Financing.
8.3. The relevant information is collected and processed on the grounds of a legal obligation imposed on Monvenience as the payment service provider by the Law on Payments of the Republic of Lithuania, the Law on Electronic Money and Electronic Money Institutions of the Republic of Lithuania and the Law on Prevention of Money Laundering and Terrorist Financing of the Republic of Lithuania. Therefore, in order to open an account and/or use the payment services of Monvenience, the Client is obliged to provide a full set of requested documents.
8.4. Parties that might be among the recipients of Client-related data: supervisory authorities, credit, financial, payment and/or electronic money institutions, pre-trial investigation institutions, the State Tax Inspectorate, payment service agents of Monvenience (if their services are essential for carrying-out an operation), beneficiaries of transaction funds receiving the information in payment statements together with the funds of the transaction, debt collection and recovery agencies, companies processing consolidated debtor files, lawyers, auditors, other third-parties having a legitimate interest, other entities under an agreement with Monvenience, strictly upon reception of a separate consent from you.
8.5. Third countries may also obtain access to the data, yet only in the case it/its national is directly involved in your payment transfer execution.
PURPOSE: Debt management.
9.1. Under this provision, Client-related information is processed in order to manage issues related to debt collection, submission of claims, demands, lawsuits and other documents.
9.2. Processing of the following data can be involved: name, surname, personal identification number, address, date of birth, data from an identity document, email address, phone number, payment account number, IP address, payment account statements.
9.3. Groups of data recipients: companies processing consolidated debtor files, credit, financial, payment and/or electronic money institutions, lawyers, courts, pre-trial investigation institutions, the State Tax Inspectorate, debt collection and recovery agencies, other entities having a legitimate interest.
9.4. Third countries may also obtain access to the data, yet only in the case it/its national is directly involved in your payment transfer execution.
PURPOSE: Supporting and managing relations with Clients, preventing disputes and collecting evidence (recording phone conversations), correspondence of business relations with the client.
10.1. Processing of Client’s data can be involved for reasons of:
10.1.1. protecting the interests of the Client and/or Monvenience;
10.1.2. preventing disputes, providing evidence of business communication with the client (recordings of conversations, correspondence);
10.1.3. ensuring the top-level quality of services provided by Monvenience;
10.1.4. executing Client’s requests, following the obligations levied by law or other legal documents.
10.2. The following Client-related information may be processed: name, surname, address, date of birth, email address, phone number, IP address, payment account statements, phone conversation recordings, correspondence with the client.
10.3. Data recipients: supervisory authorities, companies processing consolidated debtor files, lawyers, bailiffs, courts, pre-trial investigation institutions, debt collection and recovery agencies, other entities having a legitimate interest, other entities under an agreement with Monvenience, strictly upon reception of a separate consent from you.
10.4. No third country may be granted access to such data.
PURPOSE: Informing the client about services. In this case, Client’s data is processed in order to inform the Client about the services provided by Monvenience, their prices, specifics, for sending system and other messages related to the services provision by Monvenience.
11.1. This provision implies processing of the following Client’s data: email address, phone number. .
11.2. The Client hereby acknowledges and agrees that he/she is aware that such messages shall be perceived as necessary under the General Payment Service Agreement and/or its supplements concluded with the Client, which differentiates them from direct marketing messages. .
11.3. Data recipients: no third-party shall receive access to data described in this provision. .
PURPOSE: Direct marketing. In this case, Client’s data is processed in order to inform the Client concerning the offers related to services provided by Monvenience.
12.1. This provision implies processing of the following Client’s data: email address, phone number.
12.2. With this provision the Client acknowledges and confirms that he/she is aware of the fact that the data listed above may be processed for the purpose of direct marketing. The Client maintains the right to disagree and to object this clause at any time by informing Monvenience via email to info@Monvenience.com. The email must provide valid information necessary to identify the data subject.
12.3. Data recipients: The procedure of data processing may involve search or social networking systems (objections to data processing may be filed within the framework that the websites of these systems provide). No other persons shall receive access to data described in this provision.
You have the following rights:
21.1. THE RIGHT OF ACCESS TO DATA: to be informed as to whether or not Monvenience is processing your personal data, and access to the related information.
21.2. THE RIGHT TO RESTRICTION OF PROCESSING: you have the right to ask us not to process your personal data for marketing purposes by contacting us at info@Monvenience.com.
21.3. If, for whatever reasons, you believe that the processing of your personal data is taking place under conditions of violation of your rights and legitimate interests protected by applicable legislation, you may address the supervisory authority.